Tawk.to
+ Track CompanyFree live chat software for websites
Tawk.to’s Visibility
Last 7 daysHow AI models rank and recommend Tawk.to
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Category Rank
#11
of 20 in Live Chat
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Competitor Visibility
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Live AI Responses
How Tawk.to appears in real AI answers
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What is the best lead generation software for a company with a limited marketing budget?
For a **limited marketing budget**, the best choice is usually a tool with a **free tier or very low entry price** that still covers lead capture and follow-up. Based on the results you provided, **Tawk.to** is the strongest budget-friendly option because it is highlighted as *free* lead generation …
What is the best affordable help desk software for a small support team?
There are several affordable help desk software options ideal for small support teams. Here are some of the best choices: 1. **Freshdesk**: - Offers a free plan for small teams with basic features. - Paid plans are reasonably priced and provide more advanced features like automation and repor…
What software should I use to manage support tickets across email and chat?
There are several software solutions available to manage support tickets across email and chat effectively. Here are some popular options: 1. **Zendesk**: A widely used customer support platform that integrates email and chat functionalities. It offers a robust ticketing system, automation features…
What are the best help desk platforms for SaaS customer support teams?
Choosing the right help desk platform for a SaaS customer support team depends on a variety of factors including the size of the team, specific needs, budget, and integration capabilities. Here are some of the best help desk platforms that are widely recognized for SaaS customer support: 1. **Zende…
What help desk tool works best for a team scaling from 5 to 25 support agents?
Choosing the right help desk tool for a team scaling from 5 to 25 support agents involves considering several factors, including ease of use, scalability, features, and budget. Here are a few popular help desk tools that can effectively support a growing team: 1. **Zendesk**: - **Features**: Mul…
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Track all prompts →About Tawk.to
Free live chat software for websites
Key features
Ticketing and Case Management
The ticketing system is the operational spine of any support platform.
Live Chat and Messaging
Real-time messaging has become a baseline expectation for B2C support and is increasingly common in B2B SaaS.
Self-Service and Knowledge Base
Deflection is the most cost-effective lever in support operations.
Reporting and CSAT Measurement
Support operations live by their metrics: first response time, CSAT, resolution time, and backlog health.
Query Performance
Tawk.to’s rank per AI prompt
How Tawk.to ranks when each buyer query is run across AI models.
Showing 5 prompts · updated daily
Track all prompts →Pricing
Support platform pricing typically scales by agent seat, with higher tiers unlocking automation depth, integration breadth, and reporting capabilities.
Free and Lite Plans
Free support plans typically include a limited number of agent seats, basic ticketing via email, and a simple knowledge base.
Starter and Team Plans ($15–$60/agent/month)
Starter tiers add live chat, multiple channel inboxes, basic automation rules, and standard reporting.
Professional and Growth Plans ($60–$150/agent/month)
Professional tiers unlock skills-based routing, SLA management, custom reports, and integrations with CRM, product analytics, and workforce management tools.
Enterprise Plans (Custom)
Enterprise support platform pricing covers advanced compliance features, dedicated infrastructure, custom SLAs, professional services for implementation, and executive business review programmes.
Best for
Integrations
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