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Claude (Sonnet)June 6, 2026Zonka Feedback mentioned

What is the best nps for small businesses?

Full AI Response

# Best NPS (Net Promoter Score) Tools for Small Businesses

## Top Options

### 🥇 **Delighted**

- Simple, easy to set up

- Free plan available

- Automated surveys via email/SMS

- Good for beginners

### 🥈 **Typeform**

- Beautiful survey design

- Affordable pricing

- Easy to customize

- Great user experience

### 🥉 **SurveyMonkey**

- Well-known and trusted

- Free basic plan

- Multiple survey types

- Good reporting

### Other Good Options

| Tool | Best For | Starting Price |

|------|----------|---------------|

| **Hotjar** | Website feedback | Free plan |

| **Zonka Feedback** | Multi-channel | ~$49/mo |

| **AskNicely** | Automation | Contact for pricing |

| **Retently** | Simplicity | ~$25/mo |

## What to Look For

- ✅ Easy setup

- ✅ Affordable pricing

- ✅ Automated sending

- ✅ Simple reporting

- ✅ Integration with existing tools

## Quick Tip

**Delighted** or **Typeform** are usually the **best starting points** for small businesses due to their simplicity and cost-effectiveness.

Would you like more details on any specific tool?