Full AI Response
The most commonly mentioned **NPS software** in 2026 lists are **Qualtrics**, **Delighted**, **SurveyMonkey**, **Medallia**, **AskNicely**, **CustomerGauge**, **SurveySparrow**, **Zonka Feedback**, **Retently**, and **InMoment**.[1][2][4][6]
A practical way to interpret “most popular” is that these tools appear repeatedly across 2026 roundup articles and vendor pages, with some sources emphasizing different segments:
- **Delighted** is ranked first in one 2026 review and is described as a top NPS tool.[2]
- **CustomerGauge** is highlighted as a leading B2B/B2B2C NPS platform and is placed first in one 2026 B2B-focused list.[1]
- **Qualtrics** appears in multiple 2026 best-of lists as a comprehensive CX/NPS platform.[1][6]
- **SurveyMonkey** and **Medallia** show up in broader 2026 NPS tool roundups.[6]
- **AskNicely** appears in customer success and enterprise-oriented NPS lists.[4][6]
- **SurveySparrow**, **Zonka Feedback**, **Retently**, and **InMoment** also appear repeatedly in 2026 tool roundups.[1][2][4][5]
If you mean **most widely used by teams today**, the available results do not provide hard market-share data, so the safest answer is that these are the **most visible and frequently recommended** NPS platforms in 2026 rather than a ranked usage census.[1][2][4][6]
If you want, I can also turn this into:
- a **top 10 ranked list**
- a **best NPS software by use case** table
- a **free vs paid NPS tools** shortlist
Brands mentioned in this response
Mentioned
Delighted
Mentioned 2×
SurveyMonkey
Mentioned 2×
AskNicely
Mentioned 2×
CustomerGauge
Mentioned 2×
SurveySparrow(this page)
Mentioned 2×
Zonka Feedback
Mentioned 2×
Retently
Mentioned 2×
Inmoment
Mentioned 2×
Way
ranked
Mentioned 3×
Platform.io
Mentioned 2×
Comprehensive
Customer.io
Success.ai
You.com
Mentioned 2×

Visible
Census
Shortlist