What software automates repetitive tasks between CRM, billing, and support tools?

The type of software you’re looking for is typically called an **iPaaS / workflow automation / integration platform**, and leading examples include **Zapier**, **Make (formerly Integromat)**, **Workato**, **Tray.io**, and **HubSpot Operations Hub**. These tools connect CRM, billing, and support apps and then automate repetitive tasks between them.

To map this to your use case:

- **CRM (e.g., Salesforce, HubSpot, Pipedrive, Zoho CRM)**

- **Billing (e.g., Stripe, Chargebee, QuickBooks, Xero, Recurly)**

- **Support (e.g., Zendesk, Freshdesk, Intercom)**[6]

An iPaaS / automation tool can, for example:

- Create or update a **CRM contact** when a new **invoice is created or paid** in your billing system.

- Automatically open or update a **support ticket** when a payment fails or a subscription changes.

- Sync account status (active, churned, past-due) between billing and CRM so sales and support see the same information.

- Trigger email or in‑app notifications based on events from any of the three systems.

If you want a **single platform** that already bundles CRM + billing + support automation rather than connecting separate tools, look at:

- **HubSpot CRM + HubSpot Service Hub + billing integrations** (via native integrations plus workflows)[4][6]

- **Keap** (CRM and automation focused on small businesses, with strong billing and workflow features)[5]

In practice, most companies either:

- Use a dedicated automation platform (Zapier/Make/Workato/Tray.io) to glue together best‑of‑breed CRM, billing, and support tools, or

- Use an all‑in‑one CRM suite with built‑in automation plus billing/support integrations (e.g., HubSpot with Operations Hub, Keap)[4][5][6].

If you share which specific CRM, billing, and support tools you use now, I can suggest the best-fitting automation platform and a few concrete workflows to implement first.