What are the best nps software?

The **best NPS software** depends on your use case, but the strongest recurring options in current 2026 roundups are **ProProfs Survey Maker, CustomerGauge, Delighted, Qualtrics, Medallia, and AskNicely**.[1][2][5][6]

- **Best for broad, easy NPS survey creation:** **ProProfs Survey Maker** — highlighted for a free forever plan with full NPS functionality, templates, automated scoring, analytics, and multi-channel distribution.[1]

- **Best for B2B NPS programs:** **CustomerGauge** — positioned as a leading B2B-focused NPS tool in a 2026 comparison.[2]

- **Best for simple, dedicated NPS workflows:** **Delighted** — described as an all-in-one NPS survey tool for running customer feedback programs.[5]

- **Best for enterprise experience management:** **Qualtrics** — emphasizes NPS and CSAT, customer risk identification, and retention improvement.[6]

- **Best for large-scale CX programs:** **Medallia** — repeatedly listed among top NPS tools in 2026 roundups.[1][2]

- **Best for high-touch customer follow-up:** **AskNicely** — also included in top 2026 NPS tool lists.[1]

A practical way to choose is to match the tool to your priority: **ease of use**, **CRM integration**, **survey customization**, **segmentation**, and **reporting/analytics** are the main factors called out in guidance on selecting NPS software.[3]

If you want, I can also give you a **top 5 comparison table by business type** — for example, *startup, B2B SaaS, enterprise, ecommerce, or agency*.